Supplementary Explanations

10.1 Observance of fair commercial transactions
It is necessary to uphold a policy of prohibiting any and all forms of bribery, excessive entertainment or gifts, corruption, blackmail, or embezzlement, and maintain continuous compliance. Directly or indirectly providing or receiving something valuable, or promising or proposing to do so, in order to gain business or obtain inappropriate benefit is prohibited.

It is also necessary to comply with laws regarding fair business, including fair competition and subcontracting laws, and refraining from such illegal acts as entering cartel agreements to restrict competition or engaging in unfair business practices or making misleading representations.

10.2 Quality management
The term “quality management” refers to a process by which organizations and businesses set their own quality policies and targets and then work to achieve them in order to voluntarily promote quality in their operations and management. A framework of systems and procedures for this purpose within a plant or office is called a “quality management system” (QMS).
A representative example of quality management systems is the international standard ISO 9001.